Healthcare AI & Medical Scribes
Tali AI
Low riskToronto-built AI medical scribe and voice assistant with native integrations across major Canadian EMRs, including the TELUS Health suite (PS Suite, Med Access, CHR).
Is Tali AI safe for confidential data?
Tali is built for the Canadian compliance question most scribes answer awkwardly: it is a Toronto company that stores and processes Canadian data in Canada (and US data in the US), states compliance with PHIPA, PIPEDA, and HIPAA, holds SOC 2 Type II certification, and was pre-qualified under the Canada Health Infoway AI Scribe Program alongside a small group of vetted vendors. Its partner-validated integrations with TELUS Health EMRs keep documentation inside custodian-controlled systems. Residual risks are the standard ones: pre-qualification and vendor attestations do not replace the custodian's own PHIPA obligations (consent scripting, PIA where required), and published detail on retention windows is thinner than the certification list.
Risk by plan
The same product often carries very different terms depending on the tier — consumer plans are where the exposure concentrates.
Self-serve trial access exists; as with any scribe, trial use with real patient audio before an executed agreement leaves the clinic uncovered.
Standard subscription for clinicians and clinics, with EMR-integrated deployment; formalize the agreement at the clinic level.
Tali was pre-qualified under the Canada Health Infoway AI Scribe Program, which funded one-year licenses for eligible primary care clinicians.
Data handling
Training on inputs
Tali's compliance positioning emphasizes certified, privacy-compliant handling of clinical data; a detailed public statement on model-training rights is not prominent — confirm the no-training commitment in your agreement.
Retention
Vendor materials describe secure handling within certified infrastructure; specific audio and transcript retention windows are not prominently published and should be confirmed in contracting.
Residency
Canadian data is stored and processed in Canada; US data is stored and processed in the United States. Tali states compliance with PHIPA, PIPEDA, and HIPAA, aligning with Ontario custodianship and cross-provincial expectations.
Compliance
- SOC 2Yes
- GDPR / DPANot verified
- HIPAA BAAYes
Certifications typically apply to specific tiers and contracts — confirm scope in writing before relying on them.
New to these frameworks? See our plain-language guides to SOC 2 and the other AI compliance standards.
Enterprise controls
- Canadian data residency (Canadian data processed in Canada)
- SOC 2 Type II certification
- Partner-validated TELUS Health EMR integrations
- Infoway AI Scribe Program pre-qualification
- PHIPA / PIPEDA / HIPAA compliance positioning
Frequently asked questions
Is Tali AI PHIPA compliant?
Tali states it complies with PHIPA, PIPEDA, and HIPAA, is SOC 2 Type II certified, and keeps Canadian data in Canada — a posture specifically built for Ontario custodians. PHIPA compliance is shared work, though: the vendor's controls cover its side, while the clinic still owes patient notice and consent for recording, and a privacy impact assessment where its obligations require one.
Is there a PIPEDA-compliant AI scribe for Canadian practices?
Yes — a small group of Canadian-residency scribes, Tali among them, were pre-qualified under the Canada Health Infoway AI Scribe Program, the national initiative that vetted vendors and funded licenses for primary care clinicians. Tali pairs that with native integrations into TELUS Health PS Suite, Med Access, and CHR, which keeps notes flowing into the EMR the custodian already governs rather than a separate silo.
If we adopt a vetted Canadian scribe, are we done with AI governance?
No — the scribe covers visit documentation, and that is all. Referral letters, insurance notes, patient-message drafts, and quick clinical questions still get taken to free general-purpose chatbots with US processing and no agreement, usually invisibly. The vetted scribe should sit inside a broader policy about which tools may ever see patient information, with some way of knowing whether the policy is followed.
Policy changelog
- Initial entry published from Tali AI's published documentation and cited coverage.
Sources
- Tali on Infoway AI Scribe Program selection
- Tali PS Suite integration page
- Canada Health Infoway AI Scribe Program
This profile summarizes the vendor's published policies as of the verification date. It is not legal advice.
Tali AI is probably already in your organization.
Sanitized AI shows you who is using it and redacts sensitive data from prompts before it leaves your control.
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