Governance & Compliance
Human review (of AI conversations)
Human review is vendor staff or contractors reading sampled user conversations for quality and safety — meaning a person, not just a model, may see what was pasted.
Several AI providers sample conversations for human review — to rate responses, tune safety systems, and investigate abuse. Reviewed excerpts may be retained separately and longer than normal chat history, sometimes surviving user deletion.
Human review changes the privacy analysis: a paste is no longer only machine-processed, it may be read by a person outside the organization. Enterprise tiers typically exclude review or restrict it contractually; consumer settings pages document it, briefly and quietly.
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Sanitized AI inventories the AI tools in use and redacts sensitive data from prompts before it leaves.